Privacy Policy
This text explains how your personal data is processed when you visit the kliniknisantasi.com website, under the Turkish Personal Data Protection Law No. 6698 (KVKK).
Data Controller
Klinik Nişantaşı, Teşvikiye, Vali Konağı Cd. No:86, 34365 Şişli/Istanbul, Turkey. Phone and WhatsApp: +90 552 247 33 35.
Data Collected on the Website
Our website has no forms, membership or online booking system; data such as your name, phone number or health information is not collected through the site.
When you visit the site, technical records such as your IP address, browser information, the pages you visit and the time of your visit are kept automatically by our servers and infrastructure provider so that the site can run securely and without interruption. These records are used only for security, troubleshooting and service continuity, and are deleted at the end of the legal retention periods.
Contact via WhatsApp and Phone
The "WhatsApp" and phone links on the site take you directly to the WhatsApp app or to a phone call. The information you send us through these channels (name, phone number, message content) is processed only to answer your questions and plan appointments. WhatsApp messages are transmitted on WhatsApp's (Meta) infrastructure and are subject to its own privacy terms.
Please do not share detailed health information in your first contact unless necessary. Health data collected during examination and treatment is processed under the information notice provided to you separately at the clinic.
Cookies and Third-Party Services
Our site does not use cookies for advertising or personalisation. However:
- Google Maps: The map on the Contact page is provided by Google; when the map loads, Google may use its own cookies and your IP address is sent to Google.
You can delete or block cookies in your browser settings.
Transfer of Data
Your personal data is not shared with third parties other than the service providers mentioned above (hosting, WhatsApp, Google) and, where legally required, the competent public authorities.
Your Rights under the KVKK
Under Article 11 of the KVKK, you have the right to learn whether your personal data is processed; to request information if it has been processed; to learn the purpose of processing and whether it is used in line with that purpose; to know the third parties to whom it is transferred; to request correction if it is incomplete or inaccurate; to request its deletion or destruction when the conditions are met; and to claim compensation if you suffer damage.
You can send your requests regarding these rights in writing to the address above, or contact us by phone or WhatsApp for information.
Changes
This policy may be updated according to changes on our site. The current text is always published on this page.
Last updated: 3 October 2026